How to report an issue
Include the page URL, conversion direction, browser type, and the smallest non-sensitive example you can share. This helps us reproduce the problem.
Contact
Contact JianFan.app
Feedback about conversion results, page usability, and feature ideas is welcome. Use the official email address below.
Email
[email protected]
We review messages related to site functionality, privacy, security, accessibility, and copyright.
Do not send sensitive content
Do not email identity documents, passwords, confidential business files, medical or financial records, or other information unsuitable for third-party email services.
Good reasons to contact us
Conversion corrections and wording suggestions, page or accessibility problems, privacy and security questions, and attribution or copyright matters involving OpenCC or other resources.